Svetlana Ivanova
Svetlana Ivanova — Zavershenie stadii ustanovleniya kontakta i perehod k vyyavleniyu i formirovaniyu potrebnostei 02:52
Svetlana Ivanova — 44 Spetsial'nye priemy effektivnoi raboty s tsenoi. Rabota s tsenoi "na kontrastah" - refreiming 06:52
Svetlana Ivanova — 3 03:01
Svetlana Ivanova — 5 04:37
Svetlana Ivanova — 2 10:44
Svetlana Ivanova — 8 Zavershenie stadii ustanovleniya kontakta i perehod k vyyavleniyu i formirovaniyu potrebnostei 02:52
Svetlana Ivanova — 19 Metody, ispol'zuemye pri opredelenii motivov i potrebnostei klienta 04:32
Svetlana Ivanova — 9 02:39
Svetlana Ivanova — 15 Poluchenie obratnoi svyazi dlya postroeniya effektivnoi kommunikatsii 04:01
Svetlana Ivanova — 40 Metaforicheskie istorii - universal'nyi instrument obscheniya 08:12
Svetlana Ivanova — 28 09:26
Svetlana Ivanova — 29 12:16
Svetlana Ivanova — 8 03:55
Svetlana Ivanova — 57 07:02
Svetlana Ivanova — 58 03:28
Svetlana Ivanova — 30 07:50
Svetlana Ivanova — 12 13:01
Svetlana Ivanova — 16 11:59
Svetlana Ivanova — 27 03:19
Svetlana Ivanova — 18 03:23
Svetlana Ivanova — 52 08:48
Svetlana Ivanova — 33 08:24
Svetlana Ivanova — 36 Harizmaticheskoe vliyanie, ili vliyanie primera 05:22
Svetlana Ivanova — 62 11:35
Svetlana Ivanova — 20 04:37
Svetlana Ivanova — 32 07:36
Svetlana Ivanova — 39 Neskol'ko pravil postroeniya metaforicheskih istorii 06:22
Svetlana Ivanova — 7 04:18
Svetlana Ivanova — 43 07:25
Svetlana Ivanova — 55 04:56
Svetlana Ivanova — 27 Utochnenie 07:56
Svetlana Ivanova — 10 05:36
Svetlana Ivanova — 50 02:02
Svetlana Ivanova — 22 Formirovanie dopolnitel'nyh potrebnostei 03:37
Svetlana Ivanova — 59 02:02
Svetlana Ivanova — 12 Otsenka dostovernosti informatsii 04:45
Svetlana Ivanova — 24 Praktikum - ser'eznyi i neser'eznyi 08:16
Svetlana Ivanova — 63 05:19
Svetlana Ivanova — 56 03:57
Svetlana Ivanova — 48 01:58